Shipping Policy

Shipping and handling will be billed FOB (Free On Board) shipping point and added to your invoice. Some items may be shipped directly to you from the manufacturer, FOB from that location.

All inventoried items will ship from our Decatur, AL location Monday thru Friday, between 8:00 AM and 5:00 PM CT. All customized items will ship within 48 hours of the completed customization. Inventoried items typically ship within 24 to 48 hours of receiving the order. Factory direct items typically ship within 7-10 business days from our manufacturer’s stock. Larger items may be shipped via a trucking company and customers are encouraged to check each incoming shipment carefully before acknowledging receipt from the carrier.

Please note that any orders placed after 3:00 PM CT are not guaranteed to ship out same day. Any orders placed after 3:00 CT, will be processed the following business day.

Unless otherwise requested by a customer, goods will be shipped via carriers of our choice with shipping, handling, insurance, and packaging charges prepaid and added to the invoice. If you prefer to use your own shipping account, please contact customer service. We do not ship C.O.D.. In accordance with federal laws, all hazardous and ORM-D materials must be shipped by ground.

If you need expedited delivery, call our customer service department toll-free at (800) 628-6233. We will prepay and add shipping and handling charges to your invoice. Please note that all expedited (next day, 2 day and 3 day) shipping methods will be fulfilled and in transit on business days only due to UPS being closed. Packages will not be in transit on weekends or major holidays.

If you have any further questions, please contact our customer service department for assistance.