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  • Shipping Policy

  Shipping Policy

NAFECO ships from Decatur, Alabama Monday-Friday, from 8 a.m.-5 p.m. CT. All in stock non-customized items (fire and public safety) that would ship ground (not LTL) ship within 24 to 48 hours as long as the shipping department has a ticket by 3:00 p.m. CST. Out of stock non-customized items will ship as soon as possible or ship from the manufacturer. Orders that have been customized will ship within 48 hours of when the finished product gets to the shipping department. All orders that would qualify under USPS, FED-EX, or UPS are rate shopped for the cheapest freight possible to the customer. Orders that are too large for these carriers are either shipped via FED-EX freight or R&L carriers, these orders ship within a 48 hour window of when the ticket is printed to the shipping department.

Expedited orders are welcomed and NAFECO will accommodate these through UPS, FED-EX, or USPS, if you need an item for Saturday delivery it must be told to the customer service representative and this WILL SHIP UPS, and next day air orders must be called in by 3:00 p.m. central time.