NAFECO strives to ship each order correctly and within the requested time. In order to insure items are correct as ordered, each order is inspected at least two (2) times. Even then sometimes mistakes are made. When a mistake or incorrect item is delivered and is determined to be the fault of NAFECO, NAFECO will correct those errors. To be sure errors are held to a minimum, any/all changes must be confirmed in writing even though they may have been issued verbally.